Getting the Best SNAP Experience
Insurance Balance now works as a practical indicator of unresolved insurance follow-up. In simple terms, it helps show whether there is still work left to do on the claim, and it helps your team see that more clearly in A/R.
Understanding Insurance Balance in Populate EMR
Insurance Balance now works as a practical indicator of unresolved insurance follow-up. In simple terms, it helps show whether there is still work left to do on the claim, and it helps your team see that more clearly in A/R.
How We Built a Better Way to Get Answers from Our Data
At the front of the pipeline, the system takes the user’s natural language query and performs intent detection. This helps determine what kind of question is being asked, such as whether the user wants a count, a grouped report, a filtered list, or a more complex analysis.
What We Built and Shipped in 2025
2025 was a year of steady progress and compounding improvements at Populate.
This post looks back at what we built in 2025, how it improved real experiences, and what it enables as we move forward.
Three Outages, Zero Excuses
Three outages in thirty days.
Three giants went dark, dragging down businesses like ours in the process.
The internet was supposed to be decentralized. Only it isn’t.
Confession of ChatGPT
ChatGPT handled the complicated logic with near surgical precision, but tripped on a trivial alias error.
The Multimedia Upgrade You Didn’t Know You Needed
We’ve made significant improvements to how you view and manage patient media in Populate EMR. The updated Multimedia section is designed to help you find, organize, and edit files more easily.
Goodbye Plain Text. Hello Clarity.
We launched care.populateemr.com — a modern, patient-first portal that connects your practice with patients like never before.
Introducing the Populate Patient Portal
We launched care.populateemr.com — a modern, patient-first portal that connects your practice with patients like never before.