Insights
Cultivate your knowledge and stay informed with our Insights blog, your go-to source for expert perspectives, industry trends, and valuable information to empower your journey.
Guide to Multiple EOB/ERA Postings, Reversals, and Corrections
This guide explains how Populate processes multiple EOBs or ERAs posted against the same claim.
Getting the Best SNAP Experience
SNAP generates SOAP notes based on the conversations it hears. When audio is clear, notes are more accurate, complete, and generated more efficiently.
Understanding Insurance Balance in Populate EMR
Insurance Balance now works as a practical indicator of unresolved insurance follow-up. In simple terms, it helps show whether there is still work left to do on the...
How We Built a Better Way to Get Answers from Our Data
At the front of the pipeline, the system takes the user’s natural language query and performs intent detection. This helps determine what kind of question is being asked,...
What We Built and Shipped in 2025
2025 was a year of steady progress and compounding improvements at Populate. This post looks back at what we built in 2025, how it improved real experiences, and...
Three Outages, Zero Excuses
Three outages in thirty days. Three giants went dark, dragging down businesses like ours in the process. The internet was supposed to be decentralized. Only it isn't.